Rcasino Privacy Policy — Your Data, Our Responsibility

1 Introduction & Commitment

Rcasino is a trusted online betting and gaming platform in Bangladesh. We don't just deliver a great gaming experience — we also place the highest importance on protecting our users' personal data. This Privacy Policy clearly outlines what data we collect, why we collect it, how we use it, and how we keep it secure.

Our privacy policy is built in line with international data protection standards (following GDPR principles). We believe transparency is the foundation of trust — nothing about our data practices is hidden.

From the moment you join rcasino to every transaction you make — your data is a trust we hold. Protecting that trust is our foremost responsibility.

2 What Data We Collect

Rcasino collects user data in several ways. A detailed breakdown is provided below:

Directly Provided Information:

Automatically Collected Data:

• IP Address: For geolocation and security.
• Device Information: Operating system, browser type and version.
• Usage History: Pages you visited and how long you stayed.
• Betting History: Games played and bets placed.
• Login Time & Location: For security monitoring.
• Cookies & Session Data: To enhance your experience on the site.

3 Purpose of data collection

We collect and use your data only for specific, legitimate purposes and never beyond what it was collected for.

• Account Management: Registration, login, and profile management.
• Identity Verification: KYC process and age verification.
• Financial Transactions: Processing deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your issues and provide support.
• Security: Prevention of fraud and account hacking.
• Legal Compliance: Compliance with international gaming regulations.
• Platform Improvement: To improve the overall user experience.
• Personalized Services: To show games and offers tailored to your preferences.
• Contact: Sending important updates and notices.

We exercise the highest caution when making automated decisions using your data and do not engage in any profiling that could be discriminatory toward you.

4 Data Sharing Policy

Rcasino does not sell your data. However, in certain circumstances, limited information may be shared with third parties:

Lawful Data Sharing:

• Payment Providers: With bKash, Nagad, and Rocket solely to process transactions.
• KYC Service Provider: With trusted third-party partners for identity verification.
• Law Enforcement: Under a court order or legal obligation.
• Fraud Prevention Agencies: To prevent money laundering or fraud.
• Technology Partners: Solely for platform operations, under strict contractual agreements.

Your data is never shared with:

• Advertisers or marketing agencies.
• Data brokers or information traders.
• For any purpose without your consent.

5 Data Retention & Security Measures

Rcasino has implemented the highest technical and organizational measures to protect your data.

Technical Security:

• 256-bit SSL/TLS encryption on all data transmissions.
• AES-256 encryption for data at rest.
• Two-layer firewall protection.
• Regular security audits and penetration testing.
• Suspicious login detection system.

Data Retention Periods:

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for up to 5 years after closure (as required by law).
• Financial transaction records: 7 years (in accordance with international financial regulations).
• Cookie data: 30 days to 1 year (depending on type).

6 Cookie Policy

The rcasino website uses cookies. Cookies are small text files stored in your browser that help us enhance your experience on our site.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand how our site is used (e.g. Google Analytics).
• Performance Cookies: To improve page loading speed.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect certain features of the site.

7 Your Rights

As an rcasino user, you have the following rights over your personal data:

To exercise any of these rights, email us at support@rcasino.ws. We will respond within 30 days.

8 Privacy of Minors

Rcasino is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

9 Third-Party Links & Services

Rcasino's platform integrates third-party services (such as payment gateways). These third parties operate under their own privacy policies, for which rcasino is not responsible.

When using a payment gateway, you are subject to that provider's terms and conditions. We recommend reading the relevant provider's policy before completing any payment.

Rcasino is not responsible for the content or privacy practices of any external websites linked from our platform.

10 Changes to the Privacy Policy

This Privacy Policy may be updated from time to time due to changes in technology, legal requirements, or business operations. Before any significant changes, we will:

• We will send a notice to your registered email address.
• We will show you popup notifications when you log in to the platform.
• We will update the "Last Updated" date at the top of this page.

We recommend visiting this page regularly. Continued use of the platform after any policy update will be considered your acceptance of the revised policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:

• Email: support@rcasino.ws
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Typically within 48 hours.
• Support: 24/7, seven days a week.

Once we receive your complaint, we will investigate and provide a detailed response within 30 days. If a matter requires more time, we will let you know in advance.

This Privacy Policy was last updated in January 2026.